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INTRODUCING GENZ INSURERS
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FLOW OF IMPLEMENTATIOn:
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01
PRUQUEST + Game Simulation
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02
Prototype Showcase
03
Feedback
PRUQUEST +
Game Simulation
3 Stations:
Complete tasks to improve the happiness levels of your character and family.
These tasks will have a direct impact on your expenses. At the end of each of the week, your income - expenses will go to your savings for the next week for investing
you will also buy insurance here
Various videos on insurance and investment topics.
Choose stocks from different companies and industries to build on your portfolio.
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Share prices will change every half interval, and you have to decide whether to sell and buy the shares.
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Investment news that affect stock prices are also released every interval
Happiness Levels
Educational Videos
Investment Simulator
DETAILS OF IMPLEMENTATIOn:
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Get the most money at the end of the game
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​Get the highest
happiness level
2 Objectives:
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Participantss have $15K at the start
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$4k in income for every week
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Basic $500 of expenses
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Total of 3 weeks(Intervals)
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Free Flow
TIMELINE
Week 0:
Week 1:
Week 2:
Week 3:
14 Mins
14 Mins
14 Mins
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Stock Price change
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Stock Price change
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Stock Price change
$15k in savings
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+$4k in Income (Net:$3,500)
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New stock news
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Stock Price change
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+$4k in Income (Net:$3,500)
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New stock news
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Stock Price change
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+$4k in Income (Net:$3,500)
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New stock news
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Stock Price change
2 Random Events:
Car Accident
Diabetes
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Suspension of income for a week
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Medical bills totalling $9K
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Medical Cost totalling $10k
Insurance would have subsidised this
2st Session
1st Session
Our Implementation
Prototype Showcase
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Participants played the beta version of the new PRUQuest that we developed on Figma on their mobile phones. The duration of the whole game was roughly 10 minutes.
Feedback
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Pre Experiment survey + quiz
Post Experiment survey + quiz
Did knowledge improve?
Did their perspective on financial matters change ?
Were participants satisfied?
QUIZ RESULTS
Average:
6.35 / 10
Range:
2 - 9
Marks
Average:
8.06 / 10
INSIGHT
10 out of 17 participants had improved after the experiment and the highest improvement is 7 questions.
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Only 3 out of 17 participants has worse score in post-experiment quiz.
However, Most of the participants have gain knowledge through the implementation.
Pre - Experiment Quiz
Post - Experiment Quiz
Range:
6 - 9
Marks
WERE PERSPECTIVES CHANGED?
How do they feel about insurance
Is Insurance an expense?
29% of people do not view insurance as an expense
81% of people do not view insurance as an expense
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When I see how much money I lose due to the random event I felt really worried.
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It is vital as no one can predict what happens in life
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if i were to get into an accident now, insurance will help to mitigate high expenses
Before
After
Confidence
Insurance
Before:
rated between “4 - 5” for their knowledge on insurance
59%
After:
rated between “4 - 5” for their knowledge on insurance
94%
Why?
Investing
After:
2.7
Average Confidence in investing:
Average Confidence in investing:
4
After:
rated between “4 - 5” for their knowledge on investment
41.7%
82.6%
rated between “4 - 5” for their knowledge on investment
Before:
Before:
Financial Planning
Key Takeaways
Insurance is important !
Insurance is important !
Insurance is important !
47.1%
rated between “4 - 5” for their knowledge on investment
rated between “4 - 5” for their knowledge on investment
76.5%
Before:
After:
" Insurance is important. Unexpected accidents can place a huge burden on your financials no matter how much u earn"
"Think ahead and plan well "
" Insurance could help defend our income and assets"
WERE Participants satisfied?
What did participants think about the implementation:
100%
of participants will be interested to learn more about investment and insurance.
of participants would be interested to play the game again
70.6%
felt that the implantation had strongly helped them in learning about investment (rate 8 and above in terms of how helpful was the game in helping them learn more about investment )
94.1%
felt that the implantation had strongly helped them in learning about insurance (rate 8 and above in terms of how helpful was the game in helping them learn more about investment )
70.6%
" Its a good hands on learning experience"
" I love how it’s very realistic. Like you will actually utilise the items that you buy (e.g insurance and the stocks) and see how your money is being used to make sure you make your family happy and make sure you do not loose too much money. "
"It was EXTREMELY interactive. Super duper engaging and extremely fun to play. I learnt quite a lot on how the news can affect the stock market. A lot of simulations out there do not show this. "
"It is very engaging and the videos are very educational "
Ratings
Average Implementation rating:
8.2
Average playing experience with prototype :
4.4/5
OBSERVATIONS, FEEDBACK AND IMPROVEMENTS
Observations
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Participants were very engaged and rowdy at the trading floor as they were with friends
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Participants spent most of their time in the investment booth and only came to insurance after the random events
Improvements
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Adding a discord server to facillitate interaction and socialisation
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Random mood changes for family happiness levels
What did they like/dislike?
Like
Dislike
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scenario are fun,
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engaging and interactive,
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videos are very educational
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realistic
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Hard to manage,
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flow abit too messy
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maybe can have more accidents.
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Too complex
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The information was confusing or misaligned